Sidefeel Women's Button Up Cardigan Hooded Sweater Coat Winter Outwear with Pockets

We’re committed to providing the best service to our customers. At Sidefeel.com, your satisfaction is our number one priority. We hope you love your order! But if you’re not completely satisfied, we’ve made the return process as simple as possible. Below are the details of our return policy:
Order Cancellation:
You can cancel your order only before it has been shipped. Once an order has been shipped, it cannot be canceled.
To cancel, please contact our Support Center with the reason for cancellation. Our team will process the cancellation within 1-2 business days.
30-Day Return Policy:
You can contact us within 30 days of receiving your item if you’ve received a defective, damaged, incorrect, or wrong-sized product. Please reach out to our Support Center immediately to resolve the issue. Solutions:
Sidefeel’s Responsibility:
If we send the wrong item or size, we’ll offer a full refund (including the original product price and shipping) or a free replacement. Once we receive the returned item, we’ll process the refund or ship a replacement at no extra cost. Customer’s Responsibility:
Please double-check your product and size selections during checkout, as customers are responsible for choosing the correct items.
If you select the wrong item or size, you may return it for a refund (product price only, excluding shipping fees). You’ll need to cover the return shipping costs, which depend on the courier service you choose. Returns must be made within 30 days of delivery, and customers are responsible for all shipping costs.